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Returns & Exchanges
At PHANANDCO, we want you to love your beauty routine. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.
1
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Securely pack the unused beauty products in their original packaging to ensure they are protected during transit.
3
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing